Subscription Terms & Conditions
Last Updated: September 2026 • Applies to all ByteVault Free, Pro, and Premium Accounts
Summary at a Glance
- •Auto-Renewal: Recurring monthly billing via Razorpay with RBI e-mandate pre-debit notices.
- •Immediate Upgrades: Storage elevation applies instantly upon plan confirmation.
- •Scheduled Downgrades: Downgrades execute at billing cycle end to prevent service loss.
- •Strict No-Refunds: Zero cash refunds or chargebacks for mid-cycle changes.
1. Subscription Plans & Storage Limits
ByteVault provides three tiered subscription packages. All fees are denominated in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST):
| Plan | Total Storage | Max Single File | Price (INR) |
|---|---|---|---|
| Free Tier | 5 GB | 2 GB | ₹0 / month |
| Pro Tier | 50 GB | 5 GB | ₹149 / month |
| Premium Tier | 200 GB | 20 GB | ₹499 / month |
2. Billing Cycle & Automatic Recurring Renewal
Subscriptions are billed in advance on a recurring monthly schedule. By authenticating your payment method (Credit Card, Debit Card, UPI e-Mandate, or Net Banking) via our payment gateway partner, Razorpay, you authorize ByteVault to initiate automated recurring debits on each renewal date.
Under Reserve Bank of India (RBI) regulatory directives for recurring e-mandates, you will receive pre-debit SMS/email notifications from Razorpay and your card-issuing bank at least 24 to 48 hours prior to each charge.
3. Plan Upgrades, Downgrades & Anti-Ping-Pong Safeguards
To maintain financial consistency and resource availability, ByteVault implements strict safeguards against rapid plan changes:
- Upgrades: When upgrading to a higher storage plan (e.g., from Free to Pro, or Pro to Premium), your account storage capacity and single-file upload limits are elevated immediately upon payment authorization.
- Downgrades: Downgrades to a lower plan or Free tier are scheduled to take effect at the end of the current billing cycle. You retain full paid storage limits until the cycle concludes.
- Single Plan Change per Billing Cycle: Once you upgrade or schedule a downgrade, you cannot execute conflicting plan changes within the same billing cycle (anti-ping-pong lock). You must wait until the current billing cycle renews or conclude before switching tiers again.
- Revoking a Scheduled Downgrade: If you change your mind prior to cycle completion, you may cancel your pending downgrade request via Account Settings (or POST /subscription/cancel-downgrade) to maintain continuous renewal.
4. Storage Quota Enforcement on Downgrade or Expiration
When a downgrade or cancellation takes effect and your plan returns to a lower tier:
Safe File Preservation Guarantee
ByteVault will not immediately delete or purge your existing files if your stored data exceeds your new plan quota. However, your account will enter an Upload-Restricted state.
- All new file uploads, folders, and file updates will be rejected until total storage usage falls below the active quota.
- Download, view, and share capabilities remain fully functional for existing content.
5. Strict No-Refund & No-Cashback Policy
All subscription charges, recurring renewals, and upgrade fees are final and strictly non-refundable.
Because cloud storage allocations and bandwidth infrastructure are provisioned immediately upon transaction confirmation, ByteVault does not grant cash refunds, prorated credits, or partial chargebacks for early cancellations or unused storage allocations.
6. Invoices & Billing History
A digital tax invoice is generated for every successful charge and is accessible under Account Settings > Billing. Invoices include GST compliance details, transaction IDs, package specifications, and downloadable HTML/PDF copies.
7. Cancellation & Failed Payment Retries
You may cancel recurring subscription renewal at any time via the web platform. Cancellation halts future charges while maintaining access until the expiration of the prepaid billing period.
In the event of an automated debit failure, Razorpay initiates automated retry attempts. If all retries fail, the subscription moves to a halted state before gracefully expiring to the Free tier.
Questions regarding billing or invoices? Reach out to our support team.
Contact Billing Support